When the power goes off in your home, the first question is whether the problem is outside or inside. If neighbours still have power, the fault is probably in your own wiring or board. If the whole street is dark, the cause is the supply and the utility needs to restore it.
We check the main breaker, the distribution board, individual circuits, joints and fittings, and the incoming supply, working from the board outwards until the cause is found. Typical causes include a tripped breaker, a loose or burnt connection, a damaged cable, a failed fitting, or moisture in a joint.
Once the fault is repaired, we test the circuit and bring it back on.
Problems we solve
- The whole house without power while neighbours have it
- One room or one circuit dead
- Power that goes off and on
- Lights dimming when appliances start
- A main breaker that will not stay on
- Power lost after rain or a storm
Our process
- 1
Ask what happened
We note when the power went, what was running and what you noticed.
- 2
Check the board
The main breaker, individual breakers and connections are checked.
- 3
Trace the fault
We work along the circuit to find the broken joint, cable or fitting.
- 4
Repair and restore
The fault is repaired and the circuit is tested before power is restored.
Benefits
- A clear answer on whether the fault is inside or outside
- The fault traced to its source
- Loose or damaged parts repaired
- Power restored on a tested circuit
Why choose us for Power Failure Troubleshooting
Our electricians are qualified, explain the work in plain language, give a price before they start and test everything before they leave. If something is unsafe we tell you, even when it is not part of the job.
