Electrical emergencies are stressful, and the first few minutes matter. These steps can keep you and your family safe until help arrives.
If you see sparks or smell burning
- Stay calm and keep everyone away from the area.
- If you can reach the main breaker safely and your hands are dry, switch it off.
- Do not touch damaged wires, switches or sockets.
- Call an emergency electrician.
If someone gets an electric shock
Do not touch the person while they may still be in contact with the live source. Switch off the power first. If that is not possible, move them away using a dry non-conductive object such as dry wood. Then call for medical help immediately.
If there is a small electrical fire
Switch off the power if it is safe. Never use water on an electrical fire. Use a suitable fire extinguisher if you have one and know how, and evacuate if the fire spreads.
If you lose all power
Check whether neighbours also have no power. If only your home is affected, check the main breaker and MCBs. If one trips again immediately, leave it off and call an electrician.
What not to do
- Do not use water near electrical faults
- Do not keep resetting a tripping breaker
- Do not attempt repairs on live wiring
- Do not use appliances that have been wet
Emergency help in Kathmandu Valley
Our emergency line is open 24 hours. Call +977 9747857661 or WhatsApp us. Learn more on our emergency electrician page.



